PureVPN offers a budget-friendly alternative to expensive providers, offering streaming, dedicated IP service, and optional extras. Issues like DNS leaks and poor support have been resolved, making it a decent choice for budget-conscious users.
- Zero Logging Audit has been successfully passed recently
- Multiple connections to share at the same time
- Unblocks various services such as Netflix, BBC iPlayer, Disney+, and more
- Wide variety of devices are supported
- Best value for money
- Millions of servers in use around the world
- 31-Day Money-Back Guarantee
- Live chat and on-premise support are weak
- WireGuard does not support Windows split tunneling
- DNS leak on Windows using OpenVPN (WireGuard is not affected)
- Fluky Mac App
- Some virtual locations are located far away from their IP address
Features To Consider
The following are some of the features offered by PureVPN.
- Pricing: PureVPN has raised its pricing by $1.00 per month for 1-month plans and $3.00 per year for 2-year plans. However, long-term plans do offer significant savings, such as $1.50 per 1-year plan for Tom’s Guide readers and a free subscription to PureKeep. 5-year plans are also available at $1.30 per month. Time-sensitive deals include $2.50 per month for dedicated IP, $2.99 per month for port forwarding, and $1 per month for both. Payments can be made via credit card/paypal/cryptocurrency.
- Privacy: PureVPN is a VPN provider that has been under fire for its privacy policies in the past. For example, they were arrested in 2017 for keeping records of a guy’s home IP address and work IP address. But they’ve since cleaned up their security and privacy policies and now claim to be a “zero-logging” service. They don’t keep any logs of your browsing history, connection logs or anything else, but they do collect info about where you’re at, who your ISP is, how long your connection is, and how much bandwidth you’re using. Plus, they have some extra features, like IPv6/DNS leak protection, more ports, port forwarding and you can use unique IP addresses over non-NAT networks.
- Speed: PureVPN’s performance is good, with OpenVPN speeds around 140Mbps, similar to PrivadoVPN, FastestVPN, and Surfshark. WireGuard offers better speeds at around 650Mbps. While some providers like Surfshark, NordVPN, IPVanish, and Hide.me offer speeds over 950Mbps, PureVPN’s performance is likely sufficient for most users. Future Proofing your VPN choice with a gigabit connection is recommended. Connection speeds can be variable, and a 31-day refund period is available.
- Streaming & Torrenting: PureVPN has really stepped up its game when it comes to streaming, and it’s right up there with the rest of the competition. You can use it to access a bunch of different streaming sites and VPNs, like the UK, U.S., Canada, Australia, etc. When it comes to torrenting VPNs, PureVPN has got you covered with split tunneling, firewalls, and good download speeds. The downside is that a lot of popular server locations don’t allow you to share P2P, so you have to go to a different server or switch to one that does.
- Desktop Apps: PureVPN has an easy-to-use interface with a button to turn it off and a list of locations. It’s easy to find the right location with features like favorites, recents, search, ping times, etc. But if you’re on a desktop, it can be hard to figure out where to go for a P2P connection. The connection times are pretty average, anywhere from 3 to 10 seconds depending on what protocol you’re using. The app has a split tunneling feature, a kill switch, a bunch of different protocols, auto-launching, and more. Unfortunately, it doesn’t have IP6 leak protection or multiport options. The FAQ is pretty thin, and if you want to file a ticket, you can do it in-app, but it’ll take you to a different page. Thankfully, the kill switch issue is sorted out, so PureVPN is now more secure.
- Mobile Apps: The PureVPN Android app is pretty much the same as the desktop app. It has split tunneling, a kill switch, etc. But it doesn’t have the autoconnect feature that you’d expect from a mobile VPN. The iPhone app has a bit of a different layout, but it still has some of the same features. For example, it’ll automatically connect to certain websites when you visit them, and it’ll automatically reconnect if the connection dies.
- Customer Support: PureVPN has updated their support site with guides for common problems and Netflix access, but some of them only give you basic info, which makes them less useful for more complex issues. The support ticketing inside the app is not great, with only basic info and no follow-up. If guides don’t work for you, live chat is the way to go, but the response times aren’t as good as the chat services offered by class leaders.
PureVPN is one of the fastest and most reliable VPNs out there. It supports a bunch of different devices and OSs, and you can connect up to 10 at once. It’s really affordable if you’re looking for a long-term plan, and it’s improved a lot since our last review, like fixing its kill switch. It’s not as polished as some of the other providers, but it’s a good option for streaming and using it for light privacy. It’s a good choice if you’re on a budget, want to stream globally, and need a lot of servers. But if you’re using OpenVPN, a Mac, or need a lot of help, you might want to look elsewhere. The support website is pretty lightweight and doesn’t have a lot of content, so it’s not great for Mac users.